Thank you to those of you kind enough to take some time to let us know of your experience with us and our products. We are here to help and pride ourselves on our excellent customer service skills, we want you to be happy with our service and products and we will rectify any issues that may arise.
Some comments relating to our Baby Casting Kits:
So sorry in posting this message late but everything just takes so long with 2 small children to look after. I just wanted to say thank you very much - for the great kit & frame but most of all for the exceptional customer service. Your help and additional boxes meant that the kit could be used in just the way that we wanted it. I would definately recommend you to others - keep up the good work and I hope to be getting another kit soon.
Wow the castings are just gorgeous and even better than i imagined. The detail is fantastic. I am so thrilled to have a permenant reminder of how tiny our daughters hands and feet are and a great gift for them when they are older. Thank you for such a wonderful kit along with clear instructions and great service.
I had loads of fun with this product it was easy 2 us after practice run and my daughter also enjoyed herself it was bit tricky to use bags so used diferent container 2 make it easier but apart from that it was great. The final product is amazing and everyone keeps asking where I had it done and cant believe I did it myself thanks and will look forward 2 making many more.
I called your customer services on Friday trying desperately to get an order sent out to me immediately to arrive by Saturday because the other company I had used had let me down. I wanted to thank you for your efficiency in getting my order processed on Friday afternoon and couriered to me for Saturday delivery. It arrived just in time and I was so pleased to have it ready for giving to the recipient at a family function this weekend - it would not have been the same telling them that it was "in the post" so thank you for saving the day! Thank you so much for the great customer service, is so rare in these days that someone care. Will recommend you to other people and friends.
Purchased the baby casting kit, fabulous fun with wriggly feet, takes a little practice run, better to use cooler water but ordered more as the results were beautiful even if we didn't do it right first time! Fun and an amazing keepsake if you can be organized enough-get all your measured stuff ready and work in one room with a calm baby! You need to be super fast. Service is second to none, can't fault it, would recommend to anyone, fun, with beautiful results...
i recently brought the baby casting kit, it was a very fun experience with our little baby girl of 3 months to keep her feet and hands still and thats while she was asleep but we managed to get some good ones, they look absolutely stunning and love the details and its a great memorable thing to keep. it is now hanging proud on my wall also like to thanks you for giving us your details incase we got alittle lost with the instruction which thankfully we didnt as it was very straight forward. I will definitely be recommending you in the future
Bought babies hand and foot print kit just before Xmas. I've finally got it finished and up on the wall today and it looks amazing!! Memories to cherish forever! Was easier to do than I expected and just wish I'd done it when my son was just born rather than 8months old. Instructions easy to follow and fast service
I would like to thank you this amazing product in letter too! When I ordered, I was a bit afraid of if it's not working or hard to make, but it's not! This is just brilliant! You made me very happy! Now I have my baby's tiny feet forever, and that's a huge gift to me :-) Thank you so much!!!
Some comments relating to our Personalised Jewellery:
The ear-rings are just gorgeous - and my friend Jo admired them and got so excited when I told her they were made from my baby's REAL hand and footprints - she just HAD to have some too!! I have worn them every day since I've had them - I'm becoming a very sad doting mummy!!!
Just wanted to thank you for the pendant, its brill ! I love it !
I received my charm today with Archie's footprint on it. It is amazing thank you very much indeed!
Just wanted to say thanks for the gorgeous bracelet and keyring and your brilliant service and communication. You've made my friend and her mum very happy. I'll definitely recommend you to others.
I received them today and they look fab! My only problem now is one is for Marley's dad's christmas so I won't be able to wear mine until then either as it would spoil the surprise!
Hi, just wanted to say a massive thank you for my hearts.Arrived bang on time for my daughters birthday and really made her day....thought she was going to cry with joy when i gave it to her.I will be telling all my friends and family about your excellent service and customer care. Couldnt be happier :D Please put this on your website if you have a feedback facility.
Many Thanks again.
I received today morning the charms. I would like to say a big thank you and you did a great job with these beautiful silver pieces. :-):-) I am really happy. Delivery was quick and your attention was great. BIG THANK YOU AGAIN.
Hi, just wanted to say thank you so much for the keyring that arrived today. It's fab and even better than I could have expected! It was supposed to be for my fiancé for his first father's day but I'm going to give it to him for his birthday on 10th June instead because I can't wait the extra week until he sees it! Thanks!!!!
Thankyou. The cufflinks arrived safely, and my husband was thrilled. They were a birthday present and now when he is away he can remember his 'girls' when he wears his links.
OMG just wanted to drop you a quick note to say how pleased I am with my charm, it looks fab I carn't believe how super quick it arrived.
Hi, I received my order today and it looks really nice.
Thanks very much.
Thank you, received it on tíme and it looks fantastic. My mum loved the Pendant very much!
Thank you again.
Some comments relating to our Inkless Wipe Kits:
I received my delivery yesterday, thanks a million. They are a different brand than I usually buy but I am really impressed with them, the quality of the prints is much better. Many thanks, I will be ordering from you again!
Just wanted to say thanks for the super speedy delivery!! It arrived this morning. I'm very impressed
Some comments relating to our Belly Casting Kit:
Thankyou so much for my Belly casting kit, I was so excited to open it, and when I saw the big pink ribbon I got even more excited! I cant wait to use it when im nearer my due date. I have joined you on facebook and told alot of my pregnant friends about your website.