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**DESPATCH TIMES: Non-personalised and standard kit orders are being despatched within 1-2 working days. Frames and Personalised orders are being despatched within 2-5 working days** **Shipping to EIRE: orders over 2kg are temporarily suspended due to ongoing customs issues, we're very sorry for the inconvenience.**

How To

Downloadable instructions that are supplied with our kits and common casting troubleshoot information can be found from this page. So if you have lost the instructions for your casting kit, for example, then you can download them here. To download a free copy of the instructions, you must add them to your shopping basket and still go through the checkout process so that we can send you a download link via email. 

Our instructional 'How to Videos' will give you a great visual so you can see just how easy it is to do hand and foot casting, learn how our inkless prints kits work and how to assemble our deep box display frames.

If you are experiencing problems with any part of the casting process, then do check out our troubleshoot page, where the most common problems are answered.

Please don't hesitate to contact us if you have a query that isn't answered here.