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We remain working in accordance to the UK government's Covid safety guidelines. Our order despatch time is 2-4 working days for non-personalised orders and up to 5 working days for personalised orders. IRELAND - as of 31st August services to Ireland are currently suspended due to heavy backlog of parcels at Dublin customs and orders being returned.

How To

Downloadable instructions that are supplied with our kits and common casting troubleshoot information can be found from this page. So if you have lost the instructions for your casting kit, for example, then you can download them here. To download a free copy of the instructions, you must add them to your shopping basket and still go through the checkout process so that we can send you a download link via email. 

Our instructional 'How to Videos' will give you a great visual so you can see just how easy it is to do hand and foot casting, learn how our inkless prints kits work and how to assemble our deep box display frames.

If you are experiencing problems with any part of the casting process, then do check out our troubleshoot page, where the most common problems are answered.

Please don't hesitate to contact us if you have a query that isn't answered here.