Free UK delivery: order before 12.30pm for same-day dispatch

Ordering

Simply add the item you wish to purchase to your shopping cart, proceed to the checkout, fill out your details and you're done.

If you are unable to make payments online, there is no need to worry. You can order your requested items over the phone by calling 01886 888 766. If you are ordering over the phone, please be ready with the details of the product you are trying to order (the SKU for example) so our team can help you as much as they can.

You can also get assistance with your order process by sending an email to [email protected]

Please make sure that this email address is saved to your 'Safe Senders List' within your email account so that a response to your email is not sent to your junk folder.

Ordering from us online is perfectly safe, we have a SSL (Secure Sockets Layer) certificate on our website to ensure that there is no way your data can be intercepted between you and us while filling in personal information or making payments. For more information on this, please have a look at our Privacy Policy.

Payments, Pricing & Promotions

We take payment via Paypal, Credit or Debit card or valid Gift Vouchers.

All prices that you see throughout our website include VAT, this is not added on at the checkout.

We sometimes run discounts or sales on our website for promotions or events. If you are using a discount code or taking part in a promotion sale on our website, please be aware that you can only use one discount method per order, for example, you cannot use two discount codes in the same order.

Viewing Orders

Once you have placed an order with us, you will receive an email confirming your order. Make sure to check your Junk/Spam folder just in case it accidentally got delivered there.

If you made an account when you ordered with us, you'll be able to check our order by logging in, going to 'My Account' and looking in 'My Orders'. Here you can see all of your existing orders you have made with us.

If you have placed an order with us and are unable to see it in either your email or your profile, please feel free to Contact Us to check the progress of your order.

If you have received confirmation for your order and there are any details that are incorrect or missing, please Contact Us as soon as possible so that we send you the correct order.